Shop Policy

Welcome to Cigar World Shop! We have established this Shop Policy to provide you with clear guidelines and expectations when shopping on our website. By accessing and using our website, you agree to comply with the terms and conditions outlined below. Please read this policy carefully before making a purchase.

1. Product Information:
   1.1. We strive to provide accurate and detailed product information on our website. However, please note that the product descriptions, images, and prices may occasionally contain errors or inaccuracies. In such cases, we reserve the right to correct these errors without prior notice.
   1.2. The images of the products displayed on our website are for illustrative purposes only. The actual product may vary in appearance, packaging, or other details.
2. Ordering and Payment:
   2.1. To place an order, simply add the desired items to your cart and proceed to the checkout process on our website.
   2.2. We accept various payment methods, including credit/debit cards and other electronic payment options. By providing your payment information, you authorize us to charge the designated amount for your order.
   2.3. All prices are listed in the currency specified on our website and are exclusive of applicable taxes, shipping, and handling fees unless otherwise stated.
3. Shipping and Delivery:
   3.1. We strive to process and ship orders promptly. However, please note that delivery times may vary depending on your location and other factors beyond our control. We will provide you with an estimated delivery timeframe during the checkout process.
   3.2. Shipping costs and any applicable customs duties or taxes are the responsibility of the customer unless otherwise stated.
   3.3. Please ensure that the provided shipping address is accurate and complete. We are not responsible for any delays or losses resulting from incorrect or incomplete address information.
4. Returns and Refunds:
   4.1. We want you to be completely satisfied with your purchase. If you are not satisfied, please contact our customer service within 7 days of receiving your order to initiate a return or exchange process.
   4.2. Returned items must be in their original condition, unopened, and unused, unless there is a manufacturing defect.
   4.3. Refunds will be issued within a reasonable timeframe after we receive and inspect the returned items. The refund will be processed using the original payment method, excluding any shipping or handling fees.
5. Privacy and Data Protection:
   5.1. We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws. Please refer to our Privacy Policy for more information on how we collect, use, and safeguard your data.
6. Intellectual Property:
   6.1. All content on our website, including but not limited to text, images, logos, and trademarks, is protected by intellectual property laws. You may not copy, reproduce, distribute, or use any content from our website without our prior written consent.
7. Modifications to the Shop Policy:
   7.1. We reserve the right to amend or update this Shop Policy at any time without prior notice. The revised policy will be effective immediately upon posting on our website.
   7.2. It is your responsibility to review this policy

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